Privacy Policy for Our Services

Your privacy matters. Please read how we collect and protect your data.

Effective January 27, 2026. Updated regularly for compliance.

Information We Collect and Use

We collect information you provide directly to us, such as your name, email, contact details, design preferences, and any communication you send. This enables us to deliver personalized service and respond to your requests.

  • Personal identifiers (name, email)
  • Contact details and suite preferences
  • Service and inquiry records
  • Technical information (device/browser)
  • Cookies and usage data

We use data to respond to inquiries, improve services, personalize your experience, and comply with legal obligations. Your information helps us understand your needs and provide tailored recommendations.

How We Use Your Data

We use your data to process requests, communicate project updates, and deliver services that best fit your suite's design needs.

Data is also used to improve our website, conduct analytics, and fulfill our legal and contractual duties with you.

Your Data Rights and Choices

You have the right to access, correct, or request deletion of your personal information at any time. Contact us to exercise these rights or update your preferences.

Right of Access

Request a copy of your personal data

Right to Rectification

Correct any inaccurate information

Right to Erasure

Request removal of your data

Right to Portability

Obtain your data in portable format

Sharing and Disclosure

Your data is only shared with trusted vendors or partners in order to deliver suite interior services and improve user experience.

Where required, we may share information to comply with Malaysian laws or respond to government requests. No data is sold to external parties.

Data Security Measures

We use physical, administrative, and digital safeguards to help protect your personal information from accidental loss and unauthorized access.

All data is managed following strict confidentiality and security procedures as required under Malaysia's PDPA.

Contact for Privacy Requests

Ask privacy questions or submit data requests here.
Address: 348, Jalan Tun Razak, Level 41, Vista Tower, The Intermark, Kuala Lumpur 50400 Malaysia
Phone: +60 6-271 4721
Email: content@lorentivexa.sbs